The company’s latest service, on-demand log management, arrived to complement Alert Logic’s product line.
Our chat with Alert Logic marketing VP Chris Smith proved informative, beyond the log management product the company rolled out to customers. As those with compliance needs know, logs form the core of what auditors want to see a firm collect, review, and archive.
The demands of archiving alone mean the expense of running a tape library, or expanding the capacity of a storage area network. Logs grow continually as a business operates. As Smith noted, this can get messy when multiple machines start churning out terabytes of log data each week.
Alert Logic’s approach utilizes an appliance that collects data in syslog format from machines on a network. This happens as an agentless process, so it’s just a matter of permitting the appliance to do a remote procedure call to machines meriting this attention.
Providing this log management system makes it the first one created in the software-as-a-service mold. The company’s other products, handling network security and policy compliance, work the same way. Security pros take note: SaaS could aid your work in certain circumstances.
Consider what Smith cited as Alert Logic’s log management capabilities. Its software can pull out potential client concerns automatically. Reports may be accessed through a web browser; for the obsessive types, data may be exported to assess it with other tools like Crystal Reports.
With over 300 clients buying in to this subscription model, and Alert Logic “re-earning” them at a rate over 98 percent, they have tapped an interest in security and intrusion detection delivered by SaaS in the middle market.
That represents companies with up to 10,000 employees, and Smith touted Alert Logic’s appeal to compliance-heavy industries like healthcare, financial, education, and oil & gas as a strength. The most common demand has been for user access information, which would indicate potential internal issues requiring attention.
Alert Logic may draw some extra attention, too, that of the external customer variety. The model is interesting enough to merit attention, and as long as it can function seamlessly and securely, cost-sensitive executives should be compelled to seek it out for review.
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